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Contact us

Tell us who you are and we will get you to the right person. Most things move fastest through one of the forms below, because they reach the team that handles them.

Need help right now?

If someone is in immediate danger, call 911. More crisis resources.

Start with the reason you are writing

I need housing, or someone in my family does

The application form is the fastest route. It reaches intake directly and asks the things we need to know to tell you what is possible.
Apply for housing

I place people — court, agency, recovery program, hospital

Use the referral form. You will be asked to confirm you hold a signed release from the person you are referring; we record that with the referral.
Send a referral

I own a property

We work with property owners to keep good homes in service as well-run affordable housing. Start the conversation here.
Partner with us

I am a reporter, or I want to give

Media enquiries go to {{MEDIA EMAIL ADDRESS}}. Please include your outlet and your deadline. We do not confirm, deny, or comment on whether any individual lives or has lived in a Smart Step home — not to anyone, ever.
Donate

Reaching us directly

  • Phone: {{PHONE NUMBER}}
  • Email: {{GENERAL EMAIL ADDRESS}}
  • Hours: {{OFFICE HOURS}}
  • Mail: {{MAILING ADDRESS}}
  • Web: smartstepcorp.org

Our office is not a walk-in service and our homes are people's homes — please do not turn up at a residence. Write or call first and we will arrange a time.

What to expect when you write

A person reads it. Bebe Gonzalez handles intake, so if you have applied or referred someone, that is likely who you will hear from. If you have not heard back and time matters, write again and say so — we would rather get a second message than miss you.

If you are asking about a specific person, we cannot tell you anything about them without their signed, dated release. That is not us being difficult; it is the rule that makes it safe for people to come here at all.

Smart Step Inc.

A 501(c)(3) nonprofit, EIN 33-1822772. Smart Step provides housing, structure, and peer support. We are not a medical provider and do not provide medical care. More about us.